You can find everything you need for installation, commissioning and troubleshooting Wattch hardware and software here.
The below resources require a Wattch account to access. If you are unsure whether you have a Wattch account or are unable to log into your account, reach out to us at [email protected].
Our hardware is designed to be easy to install and commission. In most cases, we expect you won't need to call us.
To ensure a smooth installation experience, before going to site:
Email or text these details to support:
Wattch will respond with a phone call within 5-10 minutes.
If you are not currently onsite and have installation or commissioning questions that are not answered in our documentation, reach out to us via email. We aim to respond within 24 hours.
Email or text pictures that clearly show the wiring and serial numbers of the equipment being serviced. Wattch will respond with a phone call within 5-10 minutes.
If you are not currently onsite and have troubleshooting questions that are not answered in our knowledge base, reach out to us via email. We aim to respond within 24 hours.
9:00 AM - 5:30 PM ET, M-F, Closed Federal Holidays
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